What type of prints are the Guest Books?
Sintra is a lightweight yet rigid board of moderately expanded closed-cell polyvinyl chloride (PVC)

Fujifilm high quality photographic paper.  Our designs are printed on an ultra-high-resolution fine-art printer using the very finest archival inks and papers.

Guest Book Posters and Family Name Signs can also be printed on canvas. 

What is Acrylite plexiglass Acrylic?

ACRYLITE® (FF) sheets provide high optical characteristics and offers the beautiful clarity of the finest picture frame glazing without the heaviness or breakability. It is a safer alternative at half the weight of glass, and is many times more resistant to impact.

Do you offer hanging solutions?
We do not offer hanging solutions. Hanging materials and installation are the sole responsibility of the purchaser.  The Red Key will not be liable for any damage to the product or location in the installation process.

How much are the Guest Book Posters?
Since every order is fully customized please contact us or call us at 514-895-6549 for a detailed quote.

What else do you include?

A sharpie pen is included with each guest book poster order.

Easel rental is available for local deliveries.  A deposit of $25 is required at time of pickup and 5$ will be refunded upon it’s return.

Includes initial design proposal and 1 set of changes (personalization of names, date, quote and picture). Any other redesign changes are subject to an additional charge of $25/hour.

High resolution (300dpi) picture to be supplied by client in the form of jpeg or pdf. Please note that older pictures may still retain some graininess because of it’s age. (Photo retouching available with extra charge on demand)

5x7inch “Please Sign Our Guest Book” sign with mini easel included for parties over 50 people.

How are the Family Name Sign in Acrylic?

Choose any of the designs and the price is $89.99US excluding tax.  This includes personalization with last day, big letter and family members names. If you would like a new original design, please contact us via phone or email.

How long does it take to ship a one of our products?

Once payment is received order processing time is up to 1-2 weeks then shipping time as indicated below.

Shipping within Canada takes 4-6 business days.
Shipping from Canada to the USA takes 7-10 business days.

For International and USA customers please allow for additional customs clearing lead times. Remote locations may take a bit longer.
The Red Key will not, in any way, be held responsible for late delivery due to transportation problems.

What currency are you using?
All prices are in USD.

Who do I contact if I have issues?
Please see our contact page or email us

How much is shipping to Canada and the US?
Shipping will be quoted depending on delivery location. For international and all order shipping charges please contact us for a quote.

Please note that additional customs charges, duties and taxes may be applied to the shipment and are the sole responsibility of the purchaser.

 

What type of payment does The Red Key accept?

Our clients can pay for their purchase(s) through PayPal. PayPal is the secure, free, and an easy way to pay, without sharing your financial information.  Etransfer is also an option for payment.  

It is not necessary to create a PayPal account in order to pay using a credit card. It is not necessary to have a credit card to pay using PayPal.

Does The Red Key offer a safe and secure billing process?
Your payment information is securely encrypted by PayPal SSL with an encryption key length of 168 bits (the highest level commercially available) and never shared with The Red Key.

Do you offer pick up?
Delivery/pick up can be arranged for customers in the Montreal, Laval and South Shore areas. Please contact us for details.

What is your cancellation policy?
Orders may be cancelled up until the order has been customized.  Please contact us as soon as possible if you would like to cancel your order.

Do you take special requests? What if I want a theme that you don’t currently offer?
Yes, we will be happy to discuss any special requests.  Please contact us so we can provide you with a quote.

How much tax do you charge?
Tax is charged based on the location of delivery.